Customer Bill of Rights

Welcome to Kentwood Ford, a proud Go Auto dealership! We are dedicated to doing whatever it takes to help with all your automotive needs. Every employee at our dealerships is empowered to find innovative ways to show our guests that we're happy to help -- all the time, every time. This is our commitment to you.

Your Go Auto Benefits will include:

  • Simple, easy to understand pricing since we've eliminated extra fees
  • A thorough, transparent explanation of your vehicle's trade value
  • A free, no-obligation insurance quote with your vehicle purchase
  • An explanation of your finance and lease options, along with helpful solutions
  • A free service loaner vehicle (as long as you book in advance)
  • A dedicated customer service team to help before, during, and long after your purchase
  • Our personal contact information to ensure your complete satisfaction

Sincerely,
Jared Priestner, Principal, Go Auto

 g a  why choose u s  j p  portrait


whychooseuslogo

Why Buy At Kentwood Ford

We have more than 100 vehicles to choose from, a first-time buyers program to help new drivers get approved more easily, free service loaners, no extra fees, and an in-house finance team to get your deal approved, with our own money if the banks turn you down.

gocard

Earn $500 Referrals

Ask us about getting a FREE Go Card! It can save you 10% on every service and parts bill and earn you $500 every time you refer a new vehicle purchaser to a Go Auto dealership. Best of all, you can take your earnings and spend them at any Go Auto dealership!
Sign Up Now

serviceloaner

Free Service Loaners

Don't worry about finding a friend to drive you to work. You can drive one of your loaner vehicles (for free) while your car is in the shop. We have brand new vehicles that you can drive as long as your car is being serviced. Just make sure you ask for a loaner vehicle when you book your service.

noextrafees

No Extra Fees

Other dealerships charge as much as $1,000 for "documentation" and "administration" fees, but we never do. In fact, we don't charge you for any extra fees, period (besides taxes, of course). We don't like to play games. At Go Auto, you know what you're paying up front, every time.

customerservice

Customer Service

Our customer service team is happy to help answer any questions you might have. Whether it's about the buying process, services you might need, or how to get financing and insurance, we've got your answers. Chat with us live on GoAuto.ca, text or call (780) 777-7777, or send us an email

yesplan

Flexible Financing

Our in-house finance team has helped finance thousands of people over the past 10 years. Thanks to our success, we can finance your car loan with our own money if the banks won't. Get a financial solution that meets your needs and be back on the road, fast. Learn more

go insurance

Go Insurance

We sell auto, home, travel, and commercial insurance, and in many cases, we have agents in our dealerships who can provide quotes and write policies on the spot. Combine your policies for even greater savings, or challenge us to meet your current insurance provider.

30dayexchange

30-Day Exchange Privilege

If something isn't right with your new vehicle--and we can't make it right--we will swap you into a comparable vehicle at no extra charge. 

 ford 20 awards  icons  triple crown

Triple Crown Award Winner

This is a recognition for dealers who have earned the President's Award, Premier Club Award and Leaders Award in the same year; a truly remarkable achievement.  

 ford 20 awards  icons  presidents award

President's Award Winner

Ford Motor Company's most prestigious awards and recognizes Dealers achieving the highest levels of customer satisfaction in their respective Customer Viewpoint Group. 

 ford 20 awards  icons  premier 20 club

Premier Club Award Winner

This is an honor bestowed upon dealers for top parts and service performance. To be a member of Ford's Premier Club, a dealer must be one of the top 50 retail parts purchasing Ford dealerships in the nation.

 ford 20 awards  icons  one hundred club

Leaders Award Winner

Consistently sell vehicles in high volume. This benefits you because we have a larger, volume-based inventory so we're much more likely to have the exact new Ford you're looking for. Selling in volume also allows us to price our vehicles more aggressively

ajax loader2