Book a service
Booking a service appointment at Kentwood Ford is an easy decision for anyone looking for reliable and professional service for their Ford vehicle.
of Kentwood Ford
Bring your vehicle to our state-of-the-art service center. We have factory-trained technicians and genuine manufacturer parts, and we service all makes and models. Our Service Center will take care of all your servicing needs - minor or major.
Service loaners & shuttle rides
We offer complimentary loaner vehicles and shuttle rides while your vehicle is being serviced. Make sure that you mention you need a loaner vehicle when you book your service.
Save 10% with every visit
Our signature rewards program, the Go Card, is free to join and saves you at least 10% on every service, parts, and accessory bill. Learn more about how the Go Card program can earn you $500.
Don't Pay for 12 months
If you need to service your vehicle but don't want to pay just yet, we can postpone payments on service and parts for up to twelve months at almost every Go Auto dealership. On approved credit.
Comprehensive Ford service & maintenance
At Kentwood Ford, our comprehensive service packages will keep your Ford running smoothly and come with an 83-point inspection vehicle report card. Give your Ford the attention it deserves from our factory-trained experts!
What is the 83-point inspection?
With every service appointment, our team will complete an 83-point inspection of your vehicle to ensure everything is working properly. The following elements are included in the inspection:
Checking the exterior of the vehicle like head and tail lamps, body panels, hood, and trunk for signs of damage.
Tire & brake wear
Checking the tire pressure and adding air if needed, and examining the overall quality and measurement of wear and tear on all tires and brake systems.
Oil & fluids
Checking and adjusting all fluid levels and making sure that the oil filter is changed and maintained.
System & engine components
Examining the critical systems and components, including lights, air filter, belts, hoses, exhaust system and more to detect possible problems.
Vehicle report card
On top of completing an 83-point inspection, our team will complete a vehicle report card so you can have a better idea of your vehicle’s health. Our Ford factory-trained technicians and service advisors are happy to take you through our simple Red/Yellow/Green rating system. This will help you understand what needs immediate attention, what might need servicing or replacing in the future, and what is running smoothly right now.
Ford Service Protection Plan
With a Ford Protection Plan, you can protect both your vehicle and your finances from unforeseen repair expenses. You can also ensure your vehicle maintains peak performance by opting for a Ford Maintenance Protection Plan.
- Peace of mind protection with expert factory-trained technicians using Ford-approved parts
- All plans are 100% backed by Ford Canada
- Participating dealers can provide expert service across Canada and the U.S.
- Coverage for all Ford Protect Plans is transferable which can help with the resale value of your vehicle
Ford Maintenance Plans
Ford Maintenance Protection Plan
With flexible maintenance plan options, you can choose coverage based on time (two to eight years), distance (up to 200,000 km), and frequency (every 8,000/12,000 km or 16,000 km). A plan will cover the maintenance and replacement of select common wear items like brake pads & linings, brake rotors, engine belts, spark plugs, shock absorbers, wiper blades, light bulbs, and clutch discs.
Ford Battery Electric Vehicle (BEV) Maintenance Plans
These comprehensive plans are specifically tailored for your Ford BEV and customizable based on time (2 to 8 years) and distance (up to 200,000 km). They include Ford-recommended maintenance intervals and coverage for select wear items when needed.
Ford Roadside Assistance
All Fords under warranty come with emergency Roadside Assistance. Coverage includes mechanical breakdown or accident towing, fuel delivery, battery boost, winching, flat tire services, and more.
Roadside Assistance is available 24 hours a day, 7 days a week in Canada or the continental U.S. by calling 1-800-665-2006. Alternatively, submit a service request through the Sykes4Ford Roadside Assistance app. With the app, you'll receive a real-time arrival estimate and status updates right on your phone. The app also lets you:
Register more than one Ford vehicle under a single account
Avoid waiting on hold
Use GPS to pinpoint your exact location
Request an agent call back if you have additional questions.
The Roadside Assistant app and toll-free number are there when you need them!
Ford frequently asked questions
What are the service intervals for Ford?
For Ford vehicles manufactured in 2008 and beyond, service intervals are recommended every 8,000 km. However, for Ford models made in 2007 and earlier, the recommended service interval is every 5,000 km. The owner's manual for your Ford vehicle provides the specific maintenance schedule and details which services should be carried out at each interval.
Does Ford offer free maintenance?
Although free maintenance is not included with new Ford vehicle purchases, Ford offers seven extended service plans for new owners to choose from to further protect their vehicles. These plans differ in coverage, including various high-tech parts, such as cruise control and safety components.
Additionally, Ford provides two customizable maintenance plans for non-battery electric vehicles, allowing owners to select the best plan based on their specific needs regarding time, distance, and service frequency.
At Kentwood Ford, we perform an 83-point inspection with every service appointment, ensuring you are aware of your vehicle's current condition.
How often does Ford recommend oil changes?
The recommended oil change interval for a Ford vehicle ranges from 8,000 to 16,000 km, depending on the model year. However, certain driving conditions and habits, such as frequent towing, short trips, or extreme temperatures, may require more frequent oil changes. To find the specific oil change interval for your vehicle, please refer to the owner’s manual or consult our team at Kentwood Ford. We're always ready to help and provide expert advice.
Is a Ford expensive to maintain?
Your Ford vehicle is designed to be durable and reliable, but it will still need regular maintenance to ensure it stays in good condition and continues to perform well. The cost of maintenance will depend on the specific model of your Ford, as well as any additional service plans you may have purchased. If you have opted for Ford's extended service plans or maintenance plans, you can spread the cost over a period of time, which can help reduce your out-of-pocket expenses.
What does service engine soon mean on my Ford vehicle cluster?
If you see the service engine soon light illuminated on your Ford, it is an indication that your vehicle requires attention beyond routine maintenance. It is recommended that you schedule an appointment with a Ford-certified service provider, such as the team at Kentwood Ford, as soon as possible.
During the appointment, a factory-trained technician will inspect your vehicle and conduct a diagnostic test to identify the issue causing the light to turn on. Once the problem has been identified, the technician will be able to recommend the necessary repairs to ensure that your vehicle is performing optimally.
Do service plans really save money?
Ford's extended service plans can provide peace of mind, as unexpected maintenance costs can be a burden on anyone's budget. You can finance the plan over a period of time, and be confident that your vehicle is covered and 100% backed by Ford Canada.
In addition to coverage, all extended service plans include Roadside Assistance, meaning you're covered for services such as towing, flat tire changes, or lockout assistance. This additional benefit can help reduce your out-of-pocket expenses, providing further security for you and your vehicle.
Does missing a service void my warranty?
Yes, it could. It's essential to follow the recommended maintenance schedule in your owner's manual to keep your Ford's warranty coverage valid. Skipping scheduled maintenance or using non-Ford-approved parts can potentially cause damage to your vehicle, and any resulting repairs may not be covered under your warranty. It's always a good idea to consult with the team at Kentwood Ford to ensure that your vehicle's maintenance is up-to-date and that you are using the right parts.
Which is better, a service or maintenance plan?
Both Ford Service and Ford Maintenance plans provide convenience by allowing you to have your vehicle serviced at any Ford dealership across Canada or the United States. Plus, if you decide to sell your Ford before your service plan expires, you can transfer the remaining coverage to the new owner, which can make your vehicle more appealing to potential buyers. Ultimately, whether you choose a Ford Service or Maintenance plan, you can rest assured knowing that your vehicle is in good hands with Ford's qualified technicians and genuine Ford parts.